FNEC Technology Services Overview & Strategic Objectives
The mission of the FNEC's Technology Department is to fulfill the technological needs of First Nations by engaging in activities that support ICT integration and foster innovation.
The Technology Department was created in 2003 by FNEC-member communities in Quebec to provide consultation, support, and technical services to band-operated schools. Through community engagement and collaboration, our clientele has expanded to include other public sectors at the community level that require support and consultation services.
- Continue work to increase the number of First Nations communities accessing high or higher speed Internet connectivity.
- Continue to develop, manage, and support cost-effective broadband solutions for First Nations. Manage and support the regional broadband network to offer communities cost-effective and viable Internet connections.
- Foster innovation and capacity development opportunities for digital learning that support First Nations individuals and communities aiming to maximize technology use and practices.
- Offer consultation and support to First Nations communities for the maintenance of their community informatics and information management systems.
- Continue to work with other First Nations support agencies in Quebec on regional information management strategies that build on the principles of OCAP (Ownership, Control, Access, Possession).
- Internet and intranet connectivity support.
- General help desk trouble shooting services to schools.
- Develop, manage, and support audio/video conferencing projects and solutions.
- Establish volume purchasing discounts for hardware and software solutions including Microsoft Office, Adobe, SMART Notebook, and McAfee anti-virus.
- Maintain the Adobe Connect e-learning platform.
- Website and email hosting for First Nations.
- Colocation facility solutions.
Engagement and Research
- Research and develop special technology projects that offer leading edge solutions to schools such as SMART interactive whiteboard and iPad technology.
- Continue to work in ICT research to support and develop understanding, evidence-based policy and transformative change.
- Share and document success stories and best practices in First Nations innovation with other First Nations, First Nations support organizations,
academics, and the Canadian public.
- Continue lobbying efforts that seek new and needed investment in technologies for First Nations.
Frequently Asked Questions
Please visit the Technology FAQ page concerning - Booking and Planning Your Videoconference - Technical Support - Optimal Videoconference Conditions
In order to help you as efficiently as possible with your videoconference, computer or server problems etc., the FNEC has set up a help desk for the member communities.
The FNEC has established several purchasing agreements to create economies of scale and obtain better pricing for First Nations. The following is a brief resume of these agreements;
Communities who require educational pricing on these technologies are asked to contact Philippe Lalancette at the FNEC office.