Technology Services


FNEC Technology Services Overview & Strategic Objectives

The mission of the FNEC's Technology Department is to fulfill the technological needs of First Nations by engaging in activities that support ICT integration and foster innovation.

The Technology Department was created in 2003 by FNEC-member communities in Quebec to provide consultation, support, and technical services to band-operated schools. Through community engagement and collaboration, our clientele has expanded to include other public sectors at the community level that require support and consultation services.


Connectivity


Capacity


Information Management


Technical Services


Engagement and Research


Frequently Asked Questions

Please visit the Technology FAQ page concerning - Booking and Planning Your Videoconference - Technical Support - Optimal Videoconference Conditions


Help Desk

In order to help you as efficiently as possible with your videoconference, computer or server problems etc., the FNEC has set up a help desk for the member communities.

Here’s how to get help:


Support type
Name
Email
Telephone
Problem description

Videoconferencing

FNEC Videoconferencing Program


User Guide


Videoconferencing Directory

Videoconference Directory



Purchasing

The FNEC has established several purchasing agreements to create economies of scale and obtain better pricing for First Nations. The following is a brief resume of these agreements;

Communities who require educational pricing on these technologies are asked to contact Philippe Lalancette at the FNEC office.

 

CONTACT US

    Address: 95 De l'Ours Street
    Wendake, QC
    G0A 4V0
  • Email: info@cepn-fnec.com
  • Website: www.cepn-fnec.com
  • Toll free: 1-855-842-7672
  • Fax: 418-842-9988

BUSINESS HOURS

Monday to Friday
8 a.m. to noon and
1 p.m. to 4:15 p.m.

Summer office hours
Monday to Thursday
8 a.m. to noon and
1 p.m. to 4 p.m.
Friday 8 a.m. to noon

USEFUL LINKS

DIRECTIONS